Why your mobile data connection may not work on Mi4 (or other MIUI devices)

As a user of Airtel in India, and as a new Xiaomi Mi4 user, I found this issue as I began to use the phone wherein the mobile data connection (Mobile Office APN in Airtel’s case) would connect instantly, but simply not work in applications.

This is evident in the case of Google Maps, for example, which would never fix the location from the internet connection once you switch over from WiFi to mobile data connection when moving about.

The reason for this is perhaps due to a likely optimisation MIUI does, and a small bug in its APN management module. When using a new SIM, the interface tries to auto-configure your APNs for immediate connectivity, but ends up creating duplicated APN entries with the same name.

To fix this, head to your Settings application, and then head into the Mobile Networks option under it.

Mobile Networks under Settings application

Mobile Networks under Settings application

Within this, head into Access Point Names, and under it you can observe there may be duplicates for every entry present in it.

Access Point Names under Mobile Networks Settings

Access Point Names under Mobile Networks Settings

Duplicated entries inside Access Point Names list

Duplicated entries inside Access Point Names list

The solution is to delete the duplicates such as only one unique entry of every thing remains (i.e. only one of Airtel Live!, Mobile Office and even Airtel MMS). To do this, use the arrow icon on the chosen duplicate, and then use the More button to delete the APN via the presented option.

Delete the APN via the More button inside the duplicated entry details view

Delete the APN via the More button inside the duplicated entry details view

Hope this helps you get back your mobile data connectivity!